Chris Gervais | Full Stack Product Designer

Chris Gervais

Full Stack Product Designer

Currently leading the unified platform redesign at TechInsights for our company
goal of 100k new users in 2023. A versatile results-driven designer with 20+ years
experience developing interactive and conversion-based solutions forr Walmart, McDonald’s, Sobeys, Allergan, Accor Hotels, and Canadian banking giants Scotiabank, RBC, and CIBC.

EXPERIENCE

TechInsights | 2021 – Present
Senior UX Designer 

  • Created a fully modular and responsive WGAC compliant design system and component library for reuse across our growing saas platform, mobile app, organization, and product roadmap.
  • Present solutions for complex use cases by balancing functional requirements and constraints with user stories and customer feedback.
  • Identify opportunities for more efficient cross-collaboration between product, marketing, and engineering teams.
  • Champion a culture of design thinking and growth.
  • Report to Director of Design.

Nexus Communications | 2006 – 2021
Senior UX Designer

UX Team Lead

  • Led persona and conversion-based web design to increase qualified lead capture for corporate clients with 100,000+ monthly visitors.
  • Develop outcome-based design solutions to increase user uptake, engagement, and comprehension through UX/LX design principles.
  • Ensure an agile, iterative process to improve productivity, project turn-around time, workflow efficiency, and design culture.
  • Led team and stakeholder collaboration to encourage user-focused design solutions for projects, across a range of industries and sectors.

Additional roles held

  • Instructional Designer, eLearning Developer
  • Front-end Designer and Developer
  • Motion Graphic Designer, Storyboard Artist

Designlab | July 2019 – Present
UX Design Mentor

  • Mentor students via 1:1 video sessions to support project-based research and the full product design process through to developer handoff.

Pathrise | August 2020 – Present
Admissions Specialist

  • Meet with product design candidates via 1:1 video sessions to assess case studies and career growth pain points.
OTHER EXPERIENCE

22nd Century Mindware | 2005 – 2007 | Contract Flash Designer and Developer
Laurentian Media | 2005 – 2006 | Front-end Designer and Developer
Nexus Graphics | 1997 – 2005 | Co-Founder, Visual Designer, and Developer

cgervais.ca/portfolio
chris@cgervais.ca | LinkedIn
705-562-6948

EDUCATION

Cambrian College of Applied Arts and Technology
Visual and Creative Arts
Sudbury Ontario

CERTIFICATION

MIT Management Executive Education
Innovation of Products and Services: MIT’s Approach to Design Thinking

SKILLS

RESEARCH
User Interviews
Usability Testing
Heuristic Evaluation
Competitive Analysis

DESIGN
UX/UI Design
Visual Design
Design Systems
Information Architecture
Personas
Journey Mapping
Storyboarding
Rapid Prototyping
Wireframes

TOOLKIT
Adobe Creative Suite:
Illustrator
Photoshop
InDesign
Animate

Prototyping:
Invision
Figma
Adobe XD
Zeplin

Development:
HTML/CSS
JavaScript
WordPress