Chris Gervais

Full Stack Product Designer

Currently leading the unified platform redesign at TechInsights for our company goal of 100k active users in 2024. A versatile results-driven designer with 20+ years of experience developing interactive and conversion-based solutions for Walmart, McDonald’s, Sobeys, Allergan, Accor Hotels, and Canadian banking giants Scotiabank, RBC, and CIBC.

EXPERIENCE

TechInsights | 2021 – Present
Senior UX Designer, Team Lead 

• Created a fully modular and responsive WGAC-compliant design system and component library for reuse across our growing information platform, mobile app, organization, and product roadmap.
• Present solutions for complex use cases by balancing functional requirements and constraints with user stories and customer feedback.
• Identify opportunities for more efficient cross-collaboration between product, marketing, and engineering teams.
• Champion a culture of design thinking and growth.
• Report to SVP of Platform.

Nexus Communications | 2006 – 2021
Senior UX Designer

UX Team Lead

• Led persona and conversion-based web design to increase qualified lead capture for corporate clients with 100,000+ monthly visitors.
• Develop outcome-based design solutions to increase user uptake, engagement, and comprehension through UX/LX design principles.
• Ensure an agile, iterative process to improve productivity, project turn-around time, workflow efficiency, and design culture.
• Led team and stakeholder collaboration to encourage user-focused design solutions for projects, across a range of industries and sectors.

Additional roles held

• Instructional Designer, eLearning Developer
• Front-end Designer and Developer
• Motion Graphic Designer, Storyboard Artist

Designlab | July 2019 – Present
UX Design Mentor

• Mentor students via 1:1 video sessions to support project-based research and the full product design process through to developer handoff.

Pathrise | August 2021 – July 2022
Admissions Specialist

• Meet with product design candidates via 1:1 video sessions to assess case studies and career growth pain points.

OTHER EXPERIENCE

22nd Century Mindware | 2005 – 2007 | Contract Flash Designer and Developer
Laurentian Media | 2005 – 2006 | Front-end Designer and Developer
Nexus Graphics | 1997 – 2005 | Co-Founder, Visual Designer, and Developer